Frequently Asked Questions
How do I use my mei tai properly?
How do I know what size I need?
Can my husband/partner use the same one?
Can I breast feed in it?
What size/weight can it be used up to?
How do I wash my carrier?
How do I inspect my carrier?
What type of fabric do you use for your mei tais?
How sturdy is the mei tai?
What is webbing?
How do you pronounce mei tai?
What is your return policy?
What are your payment methods?
What are your shipping policies?
Q. How do I use my mei tai properly?
A. Please refer to the wearing instruction
section of the site.
Q. How do I know what size I need?
A. Mei tais are one size. You can request extra long straps on the mei tai
or half waist buckle for $8, but I find the 68in shoulder straps are long
enough for a large man.
Buckle Tais come in three sizes-S,M & L.
Small- 15in long shoulder straps with 15in of webbing. 24in twill waist
with 18in of padding in the waist & 12in of webbing for a Maximum size
of 36 inches.
Medium- 18in long shoulder straps with 24in of webbing. 26in twill waist
with 20in of padding & 24in of webbing for a maximum size of 50 inches.
Large- 21in long shoulder straps with 30in of webbing. 34in twill waist
with 30in of padding & 30in of webbing for a maximum size of 64 inches.
The most common size is Medium.
Q. Can my husband/partner use the same one?
A. The mei tai is pretty much 'one size fits all'.
Q. Can I breast feed in it?
A. You can breast feed in all of the carriers.
Q. What size/weight can it be used up to?
A. Most carriers can be used up to 35lbs.
Q. How do I wash my carrier?
A. You can wash your mei tai or buckle tai in cold water on a delicate cycle,
then line dry. Or handwash. Place in a pillow case to wash to keep straps
from getting tangled in the washing machine.
Q. How do I inspect my carrier?
A. Please refer to the Instructions
page for full details.
Q. What type of fabric do you use for your mei tais?
A. I use high quality designer fabrics for the print side and I use 100%
cotton twill for the straps and reverse side. On occasion I do make mei
tais out of different fabrics and that will be noted on the website.
Q. How sturdy is the mei tai?
A. The waist strap is one continuous strap to provide maximum support and
safety when carrying a baby or toddler. All seams along the straps are triple
stitched for you and your child's safety.
Q. What is webbing?
A. Webbing is the black polyester strap that goes through the buckles so
you can adjust the buckles.
Q. How do you pronounce mei tai?
A. May tie.
Q. What is your return policy?
A. If you are unsatisfied with your purchase for any reason, please let
me know and I will work with you to make sure you are happy.
Returns/exchanges on custom orders:
For custom orders, If you notice a problem with your carrier, I will do
an exchange for the same product within 14 days from the day you recieve
it. I do not give refunds on custom orders. I must approve all exchanges
by email.
In-stock returns:
I will accept returns within 30 days if you are unhappy with a product that
was 'in-stock' when you purchased it. A refund will be given, less the cost
of shipping. You will be responsible for shipping costs on the return. Items
returned must be in new/unwashed condition. You must email me for approval
prior to returning the carrier.
Seconds and gently used items are sold as-is and are non-returnable.
Customer service is a top priority for me, so if you are in any way unhappy with your carrier, please contact me at andrea@dreamcarriers.com, so we can work things out.
Q. What are your payment methods?
A. I accept funded or credit card paypal. If you need to send a money order
or echeck, please email me ahead of time to let me know.
Q. What are your shipping policies?
A. Orders are shipped priority mail with delivery confirmation. If you would
like insurance you can purchase it for your order, just let me know and
I'll quote you a price. If you are having a custom carrier made, it will
take approximately 3-4 weeks for me to complete the order. If it is going
to be longer, I will email you and let you know. All other orders are taken
to the post office within 2 business days of the purchase.